Tag Archives: communication

Challenging the Status Quo

It’s so easy to agree with what is popular. It’s even easier to say something that you know will never rock the boat. Sitting on the fence is one sure way to never offend anyone and even better, never saying … Continue reading

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You know you’ve scared people when…

A few months ago, #CopChat made its debut on Twitter.  Every Wednesday night at 9pm Eastern Time, since the inaugural Twitter chat, there has been a steady growth of community and police taking part with Christa Miller and myself.  The … Continue reading

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Have you ever considered “Perspective”

This morning while my son and I were eating breakfast we got talking about football (the North American kind, oblong ball, helmets, pads…you know). He asked me a question about pass coverage and how he should be set up when … Continue reading

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What’s your voice saying

When you are representing a business or corporation of any type your voice has the potential to impact the reputation of your organization regardless what type of account you hold. There are three basic ways you are perceived by an … Continue reading

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The Social Experience is what you make it

A long time ago, I was told to stop watching the news, reading newspapers and listening to talk radio.  The advice came from someone who I admired and respected for their business sense and sound advice. Naturally, I posed the … Continue reading

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What should you respond to?

Here is a little follow-up to my last post. Trefor Munn-Venn is the President of Social Catalyst Inc. and a big believer that if you want to build a community, you have to give. You can find Trefor on Twitter or email … Continue reading

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Engagement, communication and responding in social media

Engagement.  The magic word that has led the vast majority of us turning to using social media.  We will often state first and foremost that the reason we are using so media is so that we can engage with our communities.  We want to open … Continue reading

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You Can’t do Social Media From Behind a Desk…WRONG!

I have a laundry list of blog topics that I have been meaning to write about here but just haven’t been dedicating the time I need to do it.  So for my first post in over a month, here goes.  Will … Continue reading

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A 42+1 Social Business Screencast on Social Media with Tim Burrows of the Toronto Police

A 42+1 Social Business Screencast on Social Media with Tim Burrows of the Toronto Police. Big thanks to Robert Lavigne for having me on his inaugural broadcast for 42+1 Social Business Screencast. We used a Google+ Hangout to facilitate this.  

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Foursquare, don’t believe everything you see.

Foursquare can be an effective resource to place in your social media tool box.  It has some great functionality for our needs.  Yes, you can become a mayor or get deals based on ‘checking-in’ at a location, but there really … Continue reading

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