Category Archives: Communication

Engagement, communication and responding in social media

Posted on May 3, 2012 by Tim Burrows

Engagement.  The magic word that has led the vast majority of us turning to using social media.  We will often state first and foremost that the reason we are using so media is so that we can engage with our communities.  We want to open … Continue reading →

Posted in Communication, Strategy | Tagged , , , , , , , , | Leave a comment

Causes for Content

Posted on April 19, 2012 by Tim Burrows

I am often asked by new users of social media questions along the lines of,  “What should I say? What’s ok to share from non-police organizations?  Should we be sharing information from other police agencies?” and others similarly based questions. … Continue reading →

Posted in Communication, Strategy | Tagged , , , , , , , , , , | Leave a comment

A 42+1 Social Business Screencast on Social Media with Tim Burrows of the Toronto Police

Posted on March 1, 2012 by Tim Burrows

A 42+1 Social Business Screencast on Social Media with Tim Burrows of the Toronto Police. Big thanks to Robert Lavigne for having me on his inaugural broadcast for 42+1 Social Business Screencast. We used a Google+ Hangout to facilitate this.  

Posted in Communication, Tips | Tagged , , , , , , , , , | Leave a comment

Emergency Management without Social Media…fail

Posted on February 26, 2012 by Tim Burrows

In the world of Twitter, Facebook , YouTube and everything else that demands instantaneous information sharing it is horrible to see an event occur and the only information that comes out is rumour, guesses and innuendo. Today, I watched virtually … Continue reading →

Posted in Communication | Tagged , , , , , , , | 4 Comments

Broadcasting…it’s the beginning

Posted on February 18, 2012 by Tim Burrows

I’m a huge proponent of using social media as a tool for outreach, connecting and engagement.  Yes, social media is used best when its purpose is for two-way communication.  But what about broadcasting?  Pushing information?  Take a look around (computer … Continue reading →

Posted in Communication | Tagged , , , , , , , | 2 Comments

Sarcasm and Social Media…case study video

Posted on February 10, 2012 by Tim Burrows

I’ve been told that I’m a pretty sarcastic person.  In fact, I will readily admit that those who have said it are right on, I am.  (I have a couple of shirts that even warn people I’m sarcastic and my … Continue reading →

Posted in Communication, Strategy | Tagged , , , , , , | 2 Comments

Sharing police activities on social networks

Posted on February 7, 2012 by Tim Burrows

On a regular basis pop open your Twitter or Facebook stream and you’ll probably see in one form or another, a post detailing the location of police performing speed enforcement, intersection monitoring, investigation locations, etc. When it comes to those, … Continue reading →

Posted in Communication | Tagged , , , , | 2 Comments

Ethical Use of Social Media

Posted on February 2, 2012 by Tim Burrows

No matter who I’m writing for I usually have a topic in mind, write the article or post and then determine the title.  Not this post…the title came first and that is actually going to present a problem. Ethics.  Where … Continue reading →

Posted in Communication | Tagged , , , , , , , | 2 Comments

I’m stealing this post!!

Posted on December 14, 2011 by Tim Burrows

Ok, not really.  I’m sharing this post.  I read this today and I agree with it so much and support the stand in it, that RT’ing it, sharing it and hoping you all look at it isn’t enough. I really … Continue reading →

Posted in Communication | Tagged , , , , , | 1 Comment

Setting the record straight

Posted on December 1, 2011 by Tim Burrows

I’ve veered away from the basics of social media series to focus on an interesting story that I just came across. Ogden police seek to quell online rumors about student’s death Quick notes of the above story. A 14-year-old girl … Continue reading →

Posted in Communication | Tagged , , , , , , , | Leave a comment